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Frequently Asked Questions
Everything you need to know about PrintFoX.
Ordering
How do I place an order?
Choose a product, select its specifications, and either upload your design or use our online editor. Add to cart and proceed to checkout.
Can I order in bulk?
Yes, for quantities above 5,000, please contact our corporate sales team for special pricing.
Can I cancel my order?
Orders can only be cancelled before they enter the "Printing" stage. Once printing starts, we cannot offer a refund.
Design & Quality
What resolution should my designs be?
For best results, upload designs at 300 DPI or higher in CMYK color mode.
What file formats do you accept?
We accept PDF, PNG, JPG, AI, and EPS files. If using our card maker, you don't need to worry about formats.
Do you offer design services?
We have hundreds of free templates. For custom manual design services, contact us via email.
Shipping & Delivery
How long does delivery take?
Printing takes 1-2 days. Shipping takes 2-5 business days depending on your location in India.
Do you ship internationally?
Currently, we only ship within India.
How can I track my order?
You can track your order from your dashboard or by using the Tracking ID sent to your email.
Still have questions?
Our support team is here to help you 24/7.
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